Omron Wrist Blood Pressure Monitor

Need help with your Omron Wrist Blood Pressure Monitor? Find everything you need to know from set up to measurement best practices and troubleshooting. We’ve got you covered.

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Top Tips for Successful Measurement

Setup Before Use

The Omron Wrist BPM must be paired to the Tenovi Gateway before measurements can be sent to your Care Provider. See Device Specifics.

Ensure Proper Usage

Make sure the cuff is wrapped securely around your wrist.
The device and your palm should both face upwards.
Keep the device at heart level when taking your measurement.

Setup & Use Steps

Power Gateway

Step 1: Set up your Gateway by plugging it in. It will flash purple as it connects and then settle to a solid red color when it is connected.

Insert Batteries

Step 2: Insert batteries into the back of the blood pressure monitor.

Pairing Your Device

Step 3: Press and hold the Bluetooth button on the back of the device. The letter “P” will appear blinking. When the Gateway beeps and 4 squares are shown, your device has been successfully paired. This only needs to be done one time.

Proper Set Up

Step 4: Tie the cuff on your bare wrist, with the monitor and your palm facing upwards. Leave 1/2 an inch between the cuff and your palm.

Body Position

Step 5: Sit comfortably with your tested elbow resting on a flat surface and wrist at the same level as your heart. Relax your arm and hand with your palm facing upwards.

Take A Measurement

Step 6: Press the “Start/Stop” button to take a measurement. Wait for the measurement to display before removing the cuff. When the LED ring turns Green, you have properly taken a measurement.

When Taking a Measurement

Before You Measure

Blood pressure naturally goes up and down throughout the day. Changes of up to 20 mmHg are completely normal. Things like stress, caffeine, movement, talking, and even a full bladder can cause a higher reading. That’s why it’s important to follow a few simple steps to get the most accurate results.

Tie the cuff to your wrist keeping 1/2 inch between the cuff and your palm.
Put the cuff on bare skin, with the monitor screen and your palm facing upwards.
Sit upright in a chair with your back supported.
Keep your feet flat and legs uncrossed.
Rest your elbow on a flat surface, keeping your wrist at heart level.
Stay silent and still. Avoid distractions and moving around.

Taking Your Blood Pressure

Measure at the same time each day if tracking over time.
Take two readings, one minute apart, and record both.
Average the two readings if they are different.
Share your readings with our health care provider.

If one reading seems unusually high or low, wait a few minutes, relax, and try again. Blood pressure should be assessed based on patterns and averages over time, not a single measurement. If you believe your measurement is high, immediately contact your healthcare provider.

Error Codes

Error Code

Description

Solution

E 1

1. The wrist cuff is not applied correctly OR 2. Air is leaking from the wrist cuff.

1. Apply the wrist cuff correctly, then take another measurement.
2. Contact Omron Customer Service.

E 3

The wrist cuff is overinflated exceeding 300 mmHg.

Do not touch the wrist cuff while taking a measurement.

E 4

You move or talk during a measurement. Vibrations disrupt a measurement.

Remain still and do not talk during a measurement.

E 5

The pulse rate is not detected correctly.

Apply the wrist cuff correctly, then take another measurement. Remain still and sit correctly during a measurement. If the Irregular Heartbeat symbol continues to appear, we recommend you to consult with your Care Provider.

E 7

Your wrist is moved up and down during a measurement.

Do not move your wrist, then take another measurement.

Er

The monitor is malfunctioned.

Press the START/STOP button again. If “Er” still appears, contact Omron Customer Service.

E rr

The monitor cannot connect to a smart device or transmit data correctly.

Make sure the BPM is paired correctly then retake measurement. If the “Err” symbol still appears contact Omron Customer Service.

If a battery symbol is displayed this means the meter has low battery voltage. Please replace batteries as soon as possible. Replacement batteries can be order through the Tenovi Web App.

Device Specifics

Pairing and Bonding

Before this device can bond and send measurements to the Tenovi Gateway, the BPM must be paired.

Press and hold the Bluetooth button on the back of
the device. The letter “P” will appear blinking. When
the Gateway beeps and 4 squares are shown, your
device has been successfully paired. This only needs
to be done one time.

Storage Events

Omron Wrist BPM will store up to 90 readings. You are able to cycle through previous measurements on the device itself.

Gateway Basics

Getting Started

This means that the Gateway is trying to connect to a cell tower. Once connected to a cellular network, the Gateway will turn RED. If it goes RED and back to PURPLE , it’s looking for the strongest signal. The Gateway will go from PURPLE to BLUE if it can’t find a signal.

Taking A Measurement

1. Take a measurement with the Tenovi device(s) included with the Gateway.
2. When the Gateway is RED it’s ready for you to take your daily measurement. The Gateway LED will turn YELLOW while a measurement is being taken, and will flash GREEN when the measurement has been successfully transmitted.
3. The LED will remain GREEN for the remainder of the day, however you can take as many additional readings as necessary and all readings will transmit.
4. The LED will revert back to RED everyday at midnight, acting as a reminder to take a reading every day.

Gateway LED Segmentation

Looking for signal

Found signal

Unable to connect

Measurement needed

Measurement received

Steps to Whitelist Device

Prepare the Environment: Ensure that the only device near the Gateway is the one you want to add to the whitelist. All other devices should be at least 3 feet away. Plug the power cable into the Gateway.
Position the Device: Place the device you want to whitelist as close as possible to the Gateway.
Activate Whitelist Mode: Press and hold down the button on the Gateway until you see a pulsing white light.
Initiate Device Pairing: Follow the pairing steps for your device. After the pairing steps have been completed successfully, a white light will appear near the top of the LED ring.
Verify Whitelisting: Ensure that the LED ring displays a white section at the top, indicating a successful whitelisting attempt. Take a test measurement to confirm the Gateway is receiving measurements from the newly whitelisted device.
If you need to remove a device from the whitelist: Disconnect the Gateway from power, press and hold the center button while reconnecting to power, wait for a beep and flash, then release the button.

Downloads

Quick Start Guide

Setup and use your device.

User Manual

Detailed information.

Have a device question or issue?
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