Tenovi Blood Pressure Monitor
Need help with your blood pressure monitor?Find everything you need to know from set up to measurement best practices and troubleshooting. We’ve got you covered.

How It Works

Tenovi Blood Pressure Monitor
Set Up Steps
Step 1: Set up your gateway by plugging
it in. It will flash purple as it connects and
then settle to a solid red color when it is
connected.
Step 2. BPMs arrive with batteries
pre-installed, but there is a plastic
guard in the battery door that will
need to be removed. Simply pull
the tab and the batteries will
provide power.
Step 4. Let’s try taking a reading!
Be sure the hose connector is fully
inserted into the BPM device. Put
on the cuff and press the [Start/
Stop] button to begin
When Taking Measurement
Before You Measure
Blood pressure naturally goes up and down throughout the day. Changes of up to 20 mmHg are completely normal. Things like stress, caffeine, movement, talking, and even a full bladder can cause a higher reading. That’s why it’s important to follow a few simple steps to get the most accurate results.
- Sit upright in a chair with your back supported
- Keep your feet flat and legs uncrossed.
- Rest your arm on a flat surface at heart level.
- Put the cuff on bare skin, tube facing down, and not over clothing.
- Stay silent and still. Avoid distractions and moving around.
Taking Your Blood Pressur
- Measure at the same time each day if tracking over time.
- Take two readings, one minute apart, and record both.
- Average the two readings if they are different.
- Share your readings with our health care provider.
If one reading seems unusually high or low, wait a few minutes, relax, and try again. Blood pressure should be assessed based on patterns and averages over time, not a single measurement.² If you believe your measurement is high, immediately contact your healthcare provider.
Tenovi Blood Pressure Monitor Best Practices
Cuff tips:
- 1. These cuffs are designed to work best on your LEFT arm with bare skin, not over clothing (pic)
- 2. These do not need to be worn super tight. We suggest wrapping the Cough around your upper arm snugly, but there should be enough room to easily slide your index finger down in between the Cough and your arm without forcing it (pic)
- 3. Align it properly. To ensure proper placement, we recommend lightly holding the hose in between your pinky and ring finger and having the hose follow the inside of your arm. This will make sure the sensor is in the correct place (pic)
- 4. Cough will inflate and you should see your reading when it is finished. Your Gateway will beep and turn green.
Error Codes
Error
Description
E1
Cuff is on too loose or too tight, adjust and try again
E2
Excessive movement – try taking some deep breaths and remain as still as
E3
Cuff placement incorrect – Try rotating the cuff or adjusting where it is on
LO BaT
Batteries are low and need to be replaced
BPM not transmitting to Gateway, no error code displayed: With the BPM screen OFF, press and hold the start stop button until you see a small Bluetooth icon at the top of the screen (pic) and then let go. The icon will flash and connect to the Gateway.
Device Specifics
Pairing and Bonding
- There is no bonding or pairing process needed for this device. The Tenovi Blood Pressure Monitor will connect automatically out of the box during the measurement.
Storage Events
- This device will save measurements when away from the Gateway and transmit the next time you are whiting range of the Gateway.
Maintenance
- Clean both device and cuff with a soft, dry cloth. If necessary use a dampened cloth and natural detergent. Do not use alcohol, benzene, or other harsh chemicals.
- Store the device, cuff and adapter in a clean, dry place, and protect it against extreme moisture, heat, lint, dust and direct sunlight.
Device Reissue
- If this is a replacement device sent to an existing patient, there are no additional steps to connect it to the Gateway.
- The Tenovi Blood Pressure Monitor is compatible with Gateway firmware ______and later. Using a Gateway with an earlier firmware version may cause connectivity problems.
Gateway Basics
Getting Started
- 1. Connect the Gateway power cord to an electrical outlet.
- 2. Plug the Gateway power cord into the Gateway
- 3. The Gateway LED will first flash PURPLE for up to 10 minutes.
This means that the Gateway is trying to connect to a cell tower. Once connected to a cellular network, the Gateway will turn RED. If it goes RED and back to PURPLE , it’s looking for the strongest signal. The Gateway will go from PURPLE to BLUE if it can’t find a signal.
Taking A Measurement
- 1. Take a measurement with the Tenovi device(s) included with the Gateway.
- 2. When the Gateway is RED it’s ready for you to take your daily measurement. The Gateway LED will turn YELLOW while a measurement is being taken, and will flash GREEN when the measurement has been successfully transmitted.
- 3. The LED will remain GREEN for the remainder of the day, however you can take as many additional readings as necessary and all readings will transmit.
- 4. The LED will revert back to RED everyday at midnight, acting as a reminder to take a reading every day.
Gateway LED Segmentation
Looking for signal
Found signal
Unable to connect
Measurement needed
Measurement received
If you are in need of more supplies for your glucometer, please enter your Gateway ID below. You can find your Gateway ID on the back of your Gateway where the power cord is connected.
Downloads
Sources
- Schutte, A.E., Cuschieri, S., Mels, C.M.C., & Kruger, R. (2022). Blood pressure and its variability: Classic and novel measurement techniques. Journal of Human Hypertension.
- Musini, V.M., Gueyffier, F., Puil, L., Salzwedel, D.M., & Wright, J.M. (2009). Factors affecting blood pressure variability: Lessons learned from two systematic reviews of randomized controlled trials. Current Hypertension Reports.
- Centers for Disease Control and Prevention. (2023). Measuring your blood pressure. CDC High Blood Pressure.
- American Heart Association. (2023). Monitoring your blood pressure at home. American Heart Association.
- Kallioinen, N., Hill, A., Horswill, M.S., Ward, H.E., & Watson, M.O. (2017). Sources of inaccuracy in the measurement of adult patients’ resting blood pressure in clinical settings: A systematic review. Journal of Hypertension.