Tenovi BPM
Need help with your Blood Pressure Monitor?
Find everything you need to get started,
troubleshoot issues, and understand error
codes. From quick start guides to common
FAQs—we’ve got you covered.
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How It Works
Preparing to Take Your Blood Pressure
Before You Measure
- Sit upright in a chair with your back supported
- Keep your feet flat and legs uncrossed.
- Rest your arm on a flat surface at heart level.
- Put the cuff on bare skin, tube facing down, and not over clothing.
- Stay silent and still. Avoid distractions and moving around.
Getting Started
Setting up your Tenovi Blood Pressure
Monitor (BPM) is quick and easy! Please
follow this guide and if you need more
information, you can ask our automated
assistant at the bottom right of this
page, or watch our video <<HERE>>
Set Up Steps
Step 2. BPMs arrive with batteries
pre-installed, but there is a plastic
guard in the battery door that will
need to be removed. Simply pull
the tab and the batteries will
provide power.
Step 4. Let’s try taking a reading!
Be sure the hose connector is fully
inserted into the BPM device. Put
on the cuff and press the [Start/
Stop] button to begin
Best Practices
- Measure at the same time each day if tracking over time.³
- Take two readings, one minute apart, and record both.⁴
- Average the two readings if they are different.⁵
- Share your readings with our health care provider.
Cuff tips:
- 1. These cuffs are designed to work best on your LEFT arm with bare skin, not over clothing (pic)
- 2. These do not need to be worn super tight. We suggest wrapping the Cough around your upper arm snugly, but there should be enough room to easily slide your index finger down in between the Cough and your arm without forcing it (pic)
- 3. Align it properly. To ensure proper placement, we recommend lightly holding the hose in between your pinky and ring finger and having the hose follow the inside of your arm. This will make sure the sensor is in the correct place (pic)
- 4. Cough will inflate and you should see your reading when it is finished. Your Gateway will beep and turn green.
Error Codes
Error
Description
E1
Cuff is on too loose or too tight, adjust and try again
E2
Excessive movement – try taking some deep breaths and remain as still as
E3
Cuff placement incorrect – Try rotating the cuff or adjusting where it is on
LO BaT
Batteries are low and need to be replaced
BPM not transmitting to Gateway, no error code displayed: With the BPM screen OFF, press and hold the start stop button until you see a small Bluetooth icon at the top of the screen (pic) and then let go. The icon will flash and connect to the Gateway.
Frequently Asked Questions
Tenovi BPM comes with a tabletop monitor and a cuff.
Once every 6 months. The user will receive email or text alerts when the battery life is low.
RPM may be furnished by a physician, qualified healthcare professional, and auxiliary personnel (ie. Clinical staff) incident to the billing practitioner’s professional services.
You may bill RPM using the CPT codes listed below. The national rates are shown for reference.
- 99453 Device Set-up
$19.73 once per episode of care
This code may be submitted for initial set-up and patient education on use of the equipment
2. 99454 Remote Monitoring
$43.03 per month
This code may be submitted each month for supplying a patient with an FDA cleared RPM device. The patient must use the device for more than 16 days per calendar month.
3. 99457 Treatment Management
$47.88 per month
This code may be submitted for treatment management services, 20 minutes or more of clinical staff, physician, or other qualified healthcare professional time in a calendar month.
4. 99458 Treatment Management
$38.50 per month
Each additional 20 minutes of RPM services, with maximum of 60 minutes per calendar month.
5. 99091 Interpretation Management
This code cover a minimum of 30 minutes in a calendar month for time it takes to gather, interpret and process data transmitted by patient. Additionally covers one communication where advising or medical management occurs.
For assistance, download the Tenovi BPM quick start guide.
Gateway Basics
Getting Started
- 1. Connect the Gateway power cord to an electrical outlet.
- 2. Plug the Gateway power cord into the Gateway
- 3. The Gateway LED will first flash PURPLE for up to 10 minutes.
This means that the Gateway is trying to connect to a cell tower. Once connected to a cellular network, the Gateway will turn RED. If it goes RED and back to PURPLE , it’s looking for the strongest signal. The Gateway will go from PURPLE to BLUE if it can’t find a signal.
Taking A Measurement
- 1. Take a measurement with the Tenovi device(s) included with the Gateway.
- 2. When the Gateway is RED it’s ready for you to take your daily measurement. The Gateway LED will turn YELLOW while a measurement is being taken, and will flash GREEN when the measurement has been successfully transmitted.
- 3. The LED will remain GREEN for the remainder of the day, however you can take as many additional readings as necessary and all readings will transmit.
- 4. The LED will revert back to RED everyday at midnight, acting as a reminder to take a reading every day.
Gateway LED Segmentation
Looking for signal
Found signal
Unable to connect
Measurement needed
Measurement received
Supplies And Replacements
To request a replacement blood pressure monitor, cuff, or batteries,
please contact your care manager directly. They will submit the
order on your behalf, and the necessary supplies will be shipped to
your home address.
Submit your Gateway ID# here to identify your Care manager.
Sources
- Schutte, A.E., Cuschieri, S., Mels, C.M.C., & Kruger, R. (2022). Blood pressure and its variability: Classic and novel measurement techniques. Journal of Human Hypertension.
- Musini, V.M., Gueyffier, F., Puil, L., Salzwedel, D.M., & Wright, J.M. (2009). Factors affecting blood pressure variability: Lessons learned from two systematic reviews of randomized controlled trials. Current Hypertension Reports.
- Centers for Disease Control and Prevention. (2023). Measuring your blood pressure. CDC High Blood Pressure.
- American Heart Association. (2023). Monitoring your blood pressure at home. American Heart Association.
- Kallioinen, N., Hill, A., Horswill, M.S., Ward, H.E., & Watson, M.O. (2017). Sources of inaccuracy in the measurement of adult patients’ resting blood pressure in clinical settings: A systematic review. Journal of Hypertension.