Remote patient monitoring (RPM) makes it possible for healthcare teams to track patient health in real time. But with more devices in use and more patient data flowing in, healthcare teams may find it challenging to chase all that data. Between workforce shortages, HIPAA requirements, and the demand for accurate, actionable data, many providers are turning to trusted remote patient monitoring (RPM) services providers for support.
This article explores how companies like Tenovi simplify data aggregation, device fulfillment, EHR integration, customer support, and billing to make it easier for healthcare teams to deliver scalable remote care.
Remote Patient Monitoring Services
Consistent streams of patient health data are advancing precision medicine and patient outcomes. To incentivize medical organizations, Medicare introduced a set of 4 CPT Codes: 99453, 99454, 99457, and 99458. CPT 99457 covers treatment management and can be billed ‘incident to’ under general supervision. This means that Medicare providers can contract third-party companies to assist with remote patient monitoring services.
RPM companies help healthcare organizations manage more patients who qualify for remote patient monitoring. This can generate more revenue. RPM services companies can manage device set-up, education, and data review duties. By and large, outsourcing can save clinical staff time and minimize changes to existing workflows.
Data Security Challenges and Solutions
FDA-cleared cellular and Bluetooth medical monitoring devices collect patient vital sign data like weight, blood pressure, blood sugar, blood oxygen levels, and heart rate. Data gleaned from RPM provides insights into diagnosing and treating health conditions, especially chronic diseases. AI analytics is believed to further increase capabilities in predictive medicine, allowing more timely intervention and management of conditions.
Even so, the susceptibility of patient data stored on medical devices is a challenge. RPM services companies must follow HIPAA-compliant processes to ensure compliance and patient data security. For instance, they encrypt patient information when the device is not in use and when the data is transmitted. Henceforth, you and the RPM service company must have a Business Associate Agreement (BAA) before sharing patient-protected health information.
In addition, the HIPAA Security Rule requires healthcare organizations to safeguard the storing of electronic protected health information (e-PHI). These general practices include:
- transmission security
- authentication protocols
- controls over data access and integrity
- regular data security audits
Data Management Challenges Made Easier with Remote Patient Monitoring
Remote patient monitoring services should make challenges associated with generating big data easier. RPM devices electronically transmit patient vital sign data. But that data needs to be converted it into an easily readable form to generate reports and track patient progress. This is what enables providers to make informed decisions about diagnosis and treatment. Treating a disease in the early stage can saves lives and reduce overall health costs.
In addition, managing data properly can improve patient outcomes in the following ways.
- Empower patients to engage with and access their health histories.
- Keep providers in sync with patients’ health status for faster assessment.
- Potential to diagnose, treat, and prevent escalation of medical issues early.
- Improves access to streamlined quality health care.
- Saves patients and healthcare systems time and money.
Remote Patient Monitoring Platform & Software Integration
When health teams adopt digital health technologies, they may face challenges with implementing an RPM programs and new software system. For this reason, you want an RPM services provider that can seamlessly overcome integration & implementation challenges, including design, testing, and execution. The best RPM services companies follow networking best practices to integrate proprietary and third-party APIs flawlessly.
With this in mind, the seamless integration of Electronic Health Records (EHR) is an essential component of RPM. When the EHR and RPM applications are well integrated, they are connected in a workflow. This means that once vital sign data is recorded on the FDA-cleared medical monitoring device, it merges in the EHR, expediting record collection by removing the need to duplicate the patient data. Therefore, the patient data lives in one place.
Tenovi Remote Patient Monitoring Services: One API. One Platform. Total Visibility.
As a data aggregator, Tenovi simplifies the complexity of remote care. Whether your team is tracking blood pressure, weight, glucose, or other vitals, Tenovi consolidates all device data into the secure Tenovi Cloud. From there, a single API gives your care platform access to:
- Over 40 RPM and RTM devices
- Real-time patient data from multiple devices
- Automated device shipping and fulfillment
- Billable time tracking and RPM code support
Tenovi’s Gateway connects directly with Bluetooth and cellular RPM devices, allowing for instant onboarding with no Wi-Fi, apps, or pairing required. This not only reduces patient friction, but it also streamlines provider workflow from start to finish. Ready to see how Tenovi works in the real world? Request a free demo and discover how simple connected care can be.
