eClinicalWorks is one of the most widely used electronic health record (EHR) platforms in outpatient care. The company reports that more than 180,000 physicians and 850,000 medical professionals rely on its software. Many of those practices now want something their charts have rarely held. They want reliable readings from patients at home. Remote patient monitoring (RPM) fills that gap. A patient steps on a scale or takes a blood pressure reading, and the care team sees it the same day.
This article covers how eClinicalWorks started, what it offers today, and how Tenovi helps eCW practices run RPM with readings that go straight into the eClinicalWorks EHR. It also previews the 2026 eClinicalWorks National Conference in Nashville. Tenovi will be there as a Platinum Sponsor at Booth 201, and we will present an RPM 101 session on Saturday, October 24.
The History of eClinicalWorks
eClinicalWorks began in 1999 in Westborough, Massachusetts. Girish Navani co-founded the company and still leads it as CEO. According to eClinicalWorks, the original goal was simple. The team wanted to help ambulatory practices move from paper charts to digital records. That focus on outpatient care shaped everything that came next.
eClinicalWorks built its products for physician offices, community health centers, and specialty groups. The company also took an unusual financial path. It grew without venture capital or private equity and remains privately held. Here are a few milestones in the eClinicalWorks story:
- 1999. The company launches to digitize paper charts for ambulatory practices.
- Practice management and billing. eClinicalWorks expands beyond clinical documentation into scheduling, billing, and revenue cycle tools.
- healow. The company introduces healow, a patient engagement platform for online booking, check-in, telehealth visits, and messaging.
- Population health. eClinicalWorks adds analytics and care management tools for accountable care organizations and value-based care.
- 2022. eClinicalWorks announces its V12 EHR at its National Conference in Orlando.
- The cloud. The eClinicalWorks Cloud now runs on Microsoft Azure, so practices no longer manage their own servers.
- AI. Recent releases add an AI medical scribe and healow Genie, an AI contact center that answers patients by voice, text, and chat.
What eClinicalWorks Does Today
eClinicalWorks sells a cloud-based EHR and practice management system. Its customers range in size. A solo family physician can use it, and so can a 50-provider multispecialty group.
The core platform handles charting, e-prescribing, lab orders, scheduling, and billing. PRISMA, its health information search engine, helps clinicians find patient records from outside sources. The healow suite sits on top and handles the patient side of care. Patients book appointments, check in, pay bills, and join video visits through it.
That breadth matters for RPM. When a practice already lives inside one system, a separate monitoring portal becomes one more tab to open. Busy clinicians skip extra tabs. Data that lands in the eClinicalWorks chart gets used.
Why RPM Belongs Inside the eClinicalWorks EHR
An office blood pressure reading is a single snapshot. A month of home readings shows a trend. Clinicians can see whether a new medication is working long before the next visit.
The evidence supports this approach. A joint policy statement from the American Heart Association and American Medical Association found that self-measured blood pressure monitoring improves blood pressure control. The benefit was greatest when the readings came with support from the care team.
A meta-analysis of U.S. telemedicine trials published in Hypertension reached a similar conclusion. Patients in trials using blood pressure telemonitoring were 13.9% more likely to reach control than patients in usual care.
Those results depend on one thing. Someone on the care team has to see the readings and act on them. That is much easier when the data shows up in the chart they already use. We covered this in more depth in our article on EHR integration with remote patient monitoring.
How Tenovi Makes RPM Easy for eClinicalWorks Practices
Tenovi has partnered with eClinicalWorks to bring connected devices into the eCW workflow. With one API, eClinicalWorks customers can choose from 60 Tenovi devices. Readings collect in the HIPAA-compliant Tenovi Cloud. From there, they flow into the eClinicalWorks dashboard and the patient’s chart.
A practice does not need to build a device integration. It does not need to manage cellular contracts or chase firmware updates either. Tenovi handles device connectivity end to end. When a practice needs extra help running its program, Tenovi can also connect it with care services.
Two Ways to Connect Patients
Tenovi offers two device suites. Standalone cellular devices carry their own SIM cards and send readings over cellular networks. Bluetooth devices pair with the Tenovi Cellular Gateway, a small plug-in hub that transmits readings automatically.
Neither option needs a smartphone, an app, or home Wi-Fi. That matters for patients in rural areas and for anyone who finds technology frustrating. Plug it in, take a reading, and the data is on its way.
Fulfillment and Patient Support
Tenovi ships devices directly to patients or to the practice. Our support team helps patients set up their devices and answers technical questions. Care teams spend their time on clinical work instead of troubleshooting. You can read more about the full process in how remote patient monitoring works.
One Program, Many Conditions
Because every Tenovi device feeds the same pipeline, a practice can start small. It might begin with blood pressure cuffs for patients with hypertension. Later, it can add scales for heart failure or glucometers for diabetes without a new integration.
Clinical Use Cases eCW Practices Can Scale With Tenovi
eClinicalWorks practices treat a wide mix of chronic conditions. Tenovi’s device catalog lets them build RPM and remote therapeutic monitoring (RTM) programs around the patients they already see.
- Hypertension. Cellular and Bluetooth blood pressure monitors, such as the Tenovi Blood Pressure Monitor, give clinicians daily readings to guide medication changes.
- Heart failure. Connected scales help care teams spot sudden weight gain, an early sign of fluid buildup.
- Diabetes. Glucometers send blood sugar readings so clinicians can adjust treatment between visits.
- COPD and other lung conditions. Pulse oximeters track oxygen saturation for patients at risk of flare-ups.
- Medication adherence. Smart pillboxes show whether patients take their medications as prescribed.
- Weight management. Scales help clinicians follow progress in nutrition and obesity care programs over time.
Each program puts the patient first. Earlier warning signs mean earlier calls, fewer surprises, and care that fits into daily life at home.
The 2026 eClinicalWorks National Conference
The 2026 eClinicalWorks and healow National Conference runs October 23 to 25 at the Gaylord Opryland Resort and Convention Center in Nashville. eClinicalWorks expects about 3,500 attendees. The agenda includes more than 100 breakout sessions, live product demos, and an exhibit hall. This year’s program puts a spotlight on artificial intelligence in healthcare.
The conference draws physicians, nurses, practice managers, and IT leaders from eCW practices across the country. For anyone curious about RPM, it is a rare chance to see the full eClinicalWorks ecosystem in one building.
Visit Tenovi at Booth 201 at eClinicalWorks National Conference
Tenovi is a Platinum Sponsor this year. Stop by Booth 201 to see our devices in person. You can take a reading on a Tenovi device and watch how it moves into the eClinicalWorks chart. Our team will answer questions about device selection, patient onboarding, and program design.
Join Our RPM 101 Session on Saturday, October 24
Tenovi will present an RPM 101 session on Saturday, October 24 at 5:15 p.m. The session is built for eCW practices that have not started RPM yet. We will cover what a remote monitoring program looks like day to day and how to get started. You will also see how patient readings flow directly into the eClinicalWorks EHR.
Frequently Asked Questions
1) What is eClinicalWorks?
eClinicalWorks is a privately held health IT company based in Westborough, Massachusetts. It sells a cloud-based EHR and practice management system, along with the healow patient engagement platform. Its software serves physician practices, community health centers, and specialty groups across the United States.
2) When was eClinicalWorks founded?
Girish Navani co-founded eClinicalWorks in 1999. The company started with a goal of helping ambulatory practices replace paper charts with digital records.
3) Does eClinicalWorks support remote patient monitoring?
Yes. eClinicalWorks practices can run RPM programs through partners like Tenovi. With one API, eCW customers can choose from 60 Tenovi devices, and patient readings flow into the eClinicalWorks dashboard and EHR.
4) Do patients need a smartphone to use Tenovi devices with eClinicalWorks?
No. Tenovi’s standalone cellular devices send readings on their own. Bluetooth devices connect through the Tenovi Cellular Gateway. Neither option requires a smartphone, an app, or home Wi-Fi.
5) When and where is the 2026 eClinicalWorks National Conference?
The 2026 eClinicalWorks and healow National Conference takes place October 23 to 25 at the Gaylord Opryland Resort and Convention Center in Nashville, Tennessee. Tenovi will exhibit at Booth 201.
6) What will Tenovi present at the eClinicalWorks conference?
Tenovi will present an RPM 101 session on Saturday, October 24 at 5:15 p.m. It is designed for eCW practices that are new to remote patient monitoring and want practical guidance on getting started.
Understanding eClinicalWorks and Remote Patient Monitoring
eClinicalWorks has spent more than 25 years helping outpatient practices move care into digital records. RPM is a natural next step. It brings readings from the patient’s home into the same chart clinicians already trust. The research is consistent. Home monitoring works best when a care team sees the data and responds. Tenovi makes that possible for eCW practices with 60 connected devices, one API, and readings that land directly in the eClinicalWorks EHR. If you are attending the National Conference in Nashville, visit us at Booth 201 or join our RPM 101 session on Saturday, October 24 at 5:15 p.m.
Tenovi is a healthcare IoT company that provides cellular-connected remote patient monitoring and remote therapeutic monitoring devices, data aggregation, fulfillment, and patient support for RPM programs of every size. Our devices work out of the box, with no apps or Wi-Fi required, so patients can focus on their health. Contact us today for a free demo and consultation to see how Tenovi can support your eClinicalWorks practice.
