Together, chronic care management and remote patient monitoring, commonly referred to as CCM and RPM, are helping practices perform preventive care. Research shows when RPM and CCM are used together the two programs are effective in improved patient outcomes, enhanced satisfaction, and increased practice revenue. This article breaks down how these two programs work independently and in tandem to improve care for patients with chronic conditions while supporting the financial and operational goals of healthcare organizations.
How CCM and RPM Work Together
CCM and RPM are two different approaches to managing chronic disease. RPM involves using technology to proactively monitor patients’ health remotely, collecting vital data such as blood pressure, weight, blood glucose, and other metrics. This real-time information enables healthcare providers to track patients’ conditions more effectively, intervene promptly, and optimize treatment plans.
CCM is a comprehensive care coordination program designed to manage and support patients with chronic conditions. It involves managing care plans, regular communication with targeted interventions to improve patients’ well-being. Together, CCM and RPM leverage both technology and care coordination to drive positive outcomes, boost patient satisfaction, and deliver substantial returns on investment.
State of CCM and RPM
An MD Revolution survey of 141 healthcare executives highlights a notable trend—C-suites are allocating more resources to establish CCM and RPM programs to boost patient and clinician satisfaction while improving outcomes and reducing overall expenses. The survey underscores the pivotal role of underlying technologies in achieving these business objectives.
These technologies are strategic investments, delivering a return on investment (ROI) when tactically operated. In fact, 94% of respondents believe that remote patient monitoring programs show improvement in patient outcomes. In addition, 73% say that remote patient monitoring yields a return on investment.
The research findings show that 90% of respondents affirm that RPM has yielded a positive return on investment (ROI) regarding care quality. Meanwhile, 66% report a strong care quality ROI after implementing CCM using the platform. The survey further reveals that 79% of respondents acknowledge the positive impact of CCM on patient care, with 76% expressing a similar sentiment for RPM. In patient satisfaction, CCM emerges as a game-changer, with 70% of respondents attesting to its positive influence. RPM closely follows, with 67% reporting improved patient satisfaction.
The survey shows that satisfaction rates are notably high for those collaborating with external partners for CCM and RPM at 90%. Moreover, 85% express reluctance to switch partners, underscoring the stability and contentment derived from these partnerships.
The Power of Integrating CCM and RPM
By implementing chronic care management and remote patient monitoring in tandem, physician practices and health systems unlock a powerful combination that positively impacts patient care and satisfaction and ensures a tangible ROI aligning with business and clinical expectations. The strategic implementation of CCM and RPM and the research data signals a promising future for healthcare organizations embracing these technologies.
If you are a chronic care, telehealth, RPM services, or software company member, book a consultation and free demo to learn more about leveraging Tenovi’s remote patient monitoring devices and service solutions.
